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Safety & awareness

Recognizing common scams

Learn common pressure tactics, ways to verify a surprising request using known contact information, and where to report suspected fraud.

An older woman uses a phone while working at a laptop outdoors.
If a call or message feels urgent, take time to verify it through a contact method you already trust.Photo by Centre for Ageing Better / Unsplash License
General education, not professional advice. Senior Friendly Fitness is not a medical provider, doctor, dietitian, or nutritionist. This article is not personal medical, nutrition, legal, cybersecurity, or financial advice. Ask a qualified professional about individual concerns.

Class and activity scope. Before teaching, check each activity and slide deck against current Tivity Health and SilverSneakers program rules and instructor guidance for your class. Adapt or leave out anything that does not fit those requirements or participant needs.

Scam stories change, but pressure is a clue. An unexpected caller, message, or online contact may demand secrecy, insist that you act now, or tell you to move money to fix a problem or claim a prize.

Pause before you pay or share

The FTC warns about unexpected demands for payment by gift card, wire transfer, payment app, or cryptocurrency. A caller may pretend to be from a government agency, a business, a utility, a relative, or a prize organization. Pressure, secrecy, and instructions to move money are reasons to pause and check—not proof that you did anything wrong.

Verify the story independently

Do not use the link, callback number, or payment instructions in the unexpected message. Look up the organization yourself or use a number from a statement, member card, or official app. If someone claims a family member needs help, call that person using a number you already have, or ask another trusted person to help check.

If money or information was sent

Contact the bank, card issuer, payment app, or gift-card company as soon as possible using its official contact information. Explain what happened and ask whether anything can be stopped. You can report suspected fraud to the Federal Trade Commission at ReportFraud.ftc.gov. Save messages and receipts if it is safe to do so. Getting targeted by a scam is not a reason for shame; asking for help quickly is a useful next step.

A preview of the class handout

Inside the upcoming presentation PDF

The presentation PDF will use short, fictional examples so the class can practice spotting urgency, checking a claim through a separate source, and deciding who to contact. The examples will not ask participants to share personal experiences.

  • Compare a normal notice with an unexpected urgent request.
  • Identify pressure, secrecy, impersonation, and unusual payment instructions.
  • Practice a safe “stop, find the real contact, ask someone you trust” routine.
  • Review where to contact a financial institution and how to report fraud.

The downloadable PDF is coming soon. This button will activate when its file is added.

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This is general awareness education, not legal advice, financial recovery service, or investigation of an individual case.

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